Returns & Exchanges

At Memery, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures a smooth exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the unworn garments with all original tags attached into the shipping box and include the printed return slip inside.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.